Privacy policy
At wocecileafrofashion.shop, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or interact with our services. By using our site, you consent to the practices described in this policy.
1. Information We Collect
When you visit or make a purchase on wocecileafrofashion.shop, we may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping and billing address, payment details (processed securely via third-party payment providers).
- Device Information: IP address, browser type, time zone, cookies, and how you interact with our site.
- Order Information: Purchase history, cart contents, and order preferences.
- Marketing Preferences: Your communication choices and responses to promotions or surveys.
We use the information we collect to:
Process and fulfill your orders.
Provide customer support.
Send order confirmations, updates, or promotional emails (only with your consent).
Improve our website, products, and customer experience.
Prevent fraud and secure our platform.
Comply with legal and regulatory obligations.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share it with trusted third parties under the following conditions:
Shopify: Our store is hosted on Shopify Inc., which provides our online platform.
Payment Gateways: To process your transactions securely.
Shipping Partners: For delivery and tracking of your orders.
Analytics & Marketing Services: Such as Google Analytics, Facebook Ads, or email marketing platforms.
Legal Requirements: If required by law, or to protect our rights or comply with legal processes.
4. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request to update or correct your data.
- Deletion: Ask us to erase your information (subject to retention obligations).
- Opt-out: Unsubscribe from marketing communications at any time.
5. Cookies and Tracking Technologies
We use cookies and similar tools to:
Maintain your shopping cart.
Recognize returning customers.
Analyze site traffic and performance.
You can manage or disable cookies via your browser settings.
6. Data Retention
We retain your personal information only as long as necessary to:
Fulfill the purposes outlined in this policy.Comply with legal obligations.
Resolve disputes and enforce agreements.
7. Children’s Privacy
Our site is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.
8. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The revised version will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights, please contact us at:
Email: support@wocecileafrofashion.shop